Last Updated: July 14, 2026

INTRODUCTION

These Terms of Service govern your access to and use of the websites, products, and services provided by MUSUVI LLC.

MUSUVI LLC owns and operates Hostcloud360, a cloud hosting and server-services brand available through hostcloud360.com.

MUSUVI LLC is the legal entity and merchant of record responsible for payments collected for Hostcloud360 services.

In these Terms:

“MUSUVI,” “Company,” “we,” “our,” and “us” refer to MUSUVI LLC.

“Hostcloud360” refers to the cloud hosting brand owned and operated by MUSUVI LLC.

“Customer,” “you,” and “your” refer to any person or organization that visits our websites, creates an account, purchases a service, or uses our services.

“Services” refers to our cloud servers, virtual private servers, managed hosting, storage, backups, infrastructure management, monitoring, technical support, and other related digital services.

By accessing our websites, creating an account, placing an order, or using our Services, you agree to these Terms.

If you do not agree to these Terms, you must not purchase or use our Services.

ELIGIBILITY

You must be at least 18 years old and legally able to enter into a binding agreement.

If you use our Services for a company or another organization, you confirm that you have authority to accept these Terms on its behalf.

You must provide accurate and current information when creating an account or placing an order.

OUR SERVICES

MUSUVI LLC provides cloud hosting and related infrastructure services through Hostcloud360.

Services may include:

• Cloud virtual private servers

• Dedicated computing resources

• Server storage

• Bandwidth and network access

• Server provisioning

• Automated or managed backups

• Infrastructure monitoring

• Operating system installation

• Server management tools

• Technical support

• Security and maintenance services

The exact features, resources, limits, billing period, and support level for each Service will be shown on the applicable plan, order page, invoice, or written quotation.

We may add, remove, update, or modify Service features when reasonably necessary for security, performance, legal compliance, or technical improvement.

HOSTCLOUD360 OWNERSHIP

Hostcloud360 is a business brand owned and operated by MUSUVI LLC.

MUSUVI LLC is responsible for:

• Processing customer payments

• Providing purchased Services

• Managing customer accounts

• Issuing invoices

• Handling support requests

• Managing cancellations and refunds

• Addressing billing disputes

Payments may appear on customer statements under MUSUVI LLC, Hostcloud360, or an approved shortened statement descriptor.

ACCOUNT REGISTRATION

You may need to create an account to purchase or manage our Services.

You agree to:

• Provide complete and accurate information

• Keep your account details updated

• Protect your password and login credentials

• Protect your server passwords and private keys

• Use multi-factor authentication where available

• Notify us immediately about unauthorized access

• Accept responsibility for activity performed through your account

You must not share your account with unauthorized persons.

We are not responsible for losses caused by your failure to protect your account credentials, server credentials, application passwords, API keys, or private keys.

ORDERS AND SERVICE ACTIVATION

All orders are subject to:

• Successful payment

• Fraud and security checks

• Resource availability

• Identity or business verification where required

• Acceptance of these Terms

• Compliance with our Acceptable Use requirements

We may request additional information before activating a Service.

Service activation times may vary depending on the plan, server location, configuration, payment review, and resource availability.

Digital Services are considered delivered when:

• The server or hosting account has been provisioned

• Login or access information has been provided

• The Service becomes available through the customer dashboard

• Our team confirms that the requested setup has been completed

We may reject or cancel an order where we reasonably suspect fraud, unlawful activity, inaccurate information, payment abuse, security risk, or violation of these Terms.

PRICING

Service prices are displayed on the Hostcloud360 website, customer dashboard, checkout page, invoice, or written quotation.

Prices may depend on:

• CPU resources

• RAM

• Storage

• Bandwidth

• Server location

• Operating system

• Management level

• Software licences

• Backup requirements

• Billing period

• Additional support

Prices do not include taxes unless the checkout page or invoice states otherwise.

You are responsible for applicable taxes, government charges, banking fees, currency-conversion fees, and other charges related to your purchase.

We may change prices for future billing periods. We will provide reasonable notice before applying a price change to an existing recurring subscription.

PAYMENT PROCESSING

Payments may be processed through Stripe or another approved payment processor.

You authorize MUSUVI LLC and its payment processor to charge your selected payment method for:

• Initial Service charges

• Recurring subscription charges

• Renewal charges

• Usage-based charges

• Additional resources

• Approved setup work

• Applicable taxes

• Other charges clearly disclosed before purchase

MUSUVI LLC does not normally store complete payment-card details. Payment information is processed by the applicable payment provider.

You must keep your payment information current and valid.

SUBSCRIPTIONS AND AUTOMATIC RENEWAL

Monthly and annual Services may operate as recurring subscriptions.

Before completing your purchase, you will be shown:

• The price

• The billing period

• The included resources

• Any usage limits

• Whether the subscription renews automatically

• Available cancellation information

By purchasing a recurring Service, you authorize us to charge your selected payment method at the beginning of each billing period until the subscription is cancelled.

Monthly subscriptions renew each month.

Annual subscriptions renew each year.

A failed payment does not automatically cancel amounts already owed.

CANCELLATION

You may cancel a recurring Service:

• Through your Hostcloud360 customer account, where available

• By emailing [SUPPORT EMAIL]

• By contacting our customer-support team

Your cancellation request must identify the relevant account and Service.

Cancellation stops future renewals. Unless otherwise required by law or agreed in writing, cancellation does not create a refund for the current billing period.

You will normally retain access until the end of the paid billing period unless:

• You request immediate termination

• The Service creates a security risk

• Your account violates these Terms

• Payment remains unpaid

• Continued access is prohibited by law

You should export your data before the cancellation becomes effective.

REFUND POLICY

Because server resources, IP addresses, software licences, and infrastructure capacity may be allocated immediately, payments are generally non-refundable after a Service has been provisioned.

A refund may be considered when:

• You were charged more than once for the same order

• Payment was collected but the Service was not provisioned

• We cannot provide the purchased Service

• An incorrect amount was charged because of our error

• A refund is required by applicable law

Refunds are not normally available for:

• A change of mind after Service activation

• Unused time during a monthly or annual billing period

• Partial use of a Service

• Cancellation after server provisioning

• Domain registrations

• Software licences

• Setup or migration work already completed

• Additional resources already used

• Accounts suspended for violating these Terms

• Services affected by customer configuration errors

• Loss caused by compromised customer credentials

Approved refunds will be returned to the original payment method where reasonably possible.

Banking and payment-processing times may affect when the refunded amount appears in your account.

Submitting a refund request does not guarantee approval.

FAILED PAYMENTS

If a payment fails, is declined, reversed, or remains unpaid, we may:

• Retry the payment

• Send payment reminders

• Limit account access

• Suspend the affected Service

• Stop providing technical support

• Terminate the Service

• Delete the associated server or data after notice

You remain responsible for charges incurred before suspension or termination.

We are not responsible for service interruption or data loss caused by an unpaid or failed payment.

CHARGEBACKS AND PAYMENT DISPUTES

You should contact our support team before submitting a payment dispute so we can investigate and attempt to resolve the matter.

You must not submit a false, misleading, or fraudulent chargeback.

When a chargeback or payment dispute is submitted, we may provide the payment processor or bank with relevant records, including:

• Order information

• Customer communications

• Login records

• Service-activation records

• Resource-usage records

• Support history

• Invoices

• Acceptance of these Terms

• Cancellation and refund information

We may suspend Services connected to a disputed payment while the dispute is investigated.

ACCEPTABLE USE

You must use our Services only for lawful purposes.

You must not use the Services to:

• Break any law or regulation

• Distribute malware, viruses, ransomware, spyware, or malicious code

• Operate phishing websites or fraudulent services

• Send unsolicited bulk email or spam

• Conduct denial-of-service attacks

• Attack, scan, probe, or access systems without permission

• Steal passwords, credentials, payment data, or personal information

• Distribute child sexual abuse material

• Promote or facilitate human trafficking

• Host terrorist content or support terrorist activity

• Violate intellectual property rights

• Distribute stolen, counterfeit, or illegal materials

• Operate illegal gambling services

• Sell controlled substances unlawfully

• Conduct financial fraud

• Impersonate another person or business

• Interfere with our network or other customers

• Bypass security, usage, or resource restrictions

• Hide malicious activity through proxies or other systems

• Use excessive resources in a way that harms other customers

• Conduct cryptocurrency mining without our written approval

• Resell Services without our written approval where approval is required

You are responsible for all content, applications, websites, files, traffic, and activity hosted through your Services.

SPAM AND EMAIL ABUSE

You must not use our Services to send unsolicited commercial messages.

Email activity must comply with applicable anti-spam and marketing laws.

We may suspend email ports, block traffic, limit sending, or suspend a server when we detect:

• Spam complaints

• High bounce rates

• Blacklisting

• Forged sender information

• Email spoofing

• Phishing

• Malware distribution

• Unauthorized mailing lists

You are responsible for maintaining valid consent and unsubscribe records for marketing emails.

SECURITY RESPONSIBILITIES

We use reasonable measures to protect our infrastructure. However, you are responsible for securing your own server, software, applications, accounts, databases, and content.

You are responsible for:

• Installing security updates

• Updating operating systems

• Updating applications and plugins

• Using strong passwords

• Protecting private keys

• Configuring firewalls

• Managing user permissions

• Removing unused accounts

• Monitoring suspicious activity

• Protecting customer information

• Maintaining secure application code

• Keeping independent backups

Unless your plan specifically includes managed security, we do not guarantee that we will configure, update, monitor, or secure your applications.

BACKUPS AND DATA LOSS

You are responsible for maintaining independent backups of your data.

Backup features provided by us are additional tools and must not be treated as the only copy of important information.

Unless a separate written agreement states otherwise, we do not guarantee that:

• Every file will be backed up

• Every backup will complete successfully

• Backups will be available at all times

• A backup will contain the latest data

• Deleted data can be recovered

• A restored server will function exactly as before

You should regularly test your own backup and recovery process.

SERVICE AVAILABILITY

We aim to provide reliable Services, but we do not guarantee uninterrupted or error-free operation unless a separate Service Level Agreement applies.

Service interruptions may result from:

• Scheduled maintenance

• Emergency maintenance

• Hardware failure

• Software failure

• Network failure

• Data-center problems

• Cyberattacks

• Distributed denial-of-service attacks

• Internet-routing problems

• Power failure

• Third-party provider failure

• Government action

• Events outside our reasonable control

We may perform maintenance when reasonably necessary to protect or improve the Services.

TECHNICAL SUPPORT

Support is provided according to the support level included with your selected plan.

Support may include assistance with:

• Account access

• Server provisioning

• Billing questions

• Network availability

• Infrastructure problems

• Basic configuration

Support does not automatically include:

• Custom software development

• Application debugging

• Website repair

• Third-party plugin support

• Code review

• Malware removal

• Database recovery

• System administration outside the selected plan

• Work caused by customer errors

Additional technical work may require a separate quotation and payment.

RESOURCE USE

You must remain within the CPU, RAM, storage, bandwidth, IP address, and other limits included with your plan.

We may contact you if your Service:

• Consistently exceeds purchased resources

• Creates network instability

• Affects other customers

• Causes excessive load

• Generates abusive traffic

• Violates provider or data-center restrictions

We may require you to upgrade, reduce usage, correct the problem, or move to another plan.

CUSTOMER CONTENT

You retain ownership of the content you upload or host through the Services.

You grant MUSUVI LLC a limited right to store, transmit, copy, back up, scan, and process your content only as needed to:

• Provide the Services

• Respond to support requests

• Maintain infrastructure

• Detect security threats

• Investigate abuse

• Comply with legal obligations

• Enforce these Terms

You confirm that you have the legal right to store, use, and distribute your content.

INTELLECTUAL PROPERTY

MUSUVI LLC owns or licenses the Hostcloud360 brand, website content, platform design, software, documentation, logos, graphics, and other Company materials.

You may not copy, modify, resell, reproduce, distribute, reverse-engineer, or exploit our materials without written permission.

These Terms do not transfer ownership of our intellectual property to you.

THIRD-PARTY SERVICES

Our Services may depend on third parties, including:

• Data centers

• Network providers

• Domain registrars

• Payment processors

• Software vendors

• Operating-system providers

• Security providers

• Backup providers

• Licensing providers

Third-party products may have separate terms, licence restrictions, privacy policies, and support rules.

We are not responsible for third-party products or services outside our reasonable control.

SUSPENSION

We may suspend or restrict a Service when:

• Payment is overdue

• We detect unlawful activity

• The Service threatens network security

• The account causes excessive resource use

• We receive a valid legal request

• We receive serious abuse complaints

• The customer provides false information

• The Service violates these Terms

• Immediate action is needed to prevent harm

Where practical, we will provide notice and an opportunity to correct the problem. We may act immediately when delay could cause harm, legal exposure, security risk, or service disruption.

TERMINATION

You may terminate your account by cancelling your Services and paying all outstanding amounts.

We may terminate your account or Service when:

• You materially violate these Terms

• You repeatedly violate our Acceptable Use requirements

• You fail to pay amounts owed

• You use the Services unlawfully

• You create a serious security risk

• We are legally required to terminate the Service

• Providing the Service is no longer reasonably possible

Termination does not remove payment obligations that arose before termination.

DATA AFTER TERMINATION

You must download or transfer your data before cancellation or termination.

After a Service ends, we may delete server data, backups, snapshots, accounts, IP allocations, and related records.

Unless we state otherwise in writing, terminated server data may be deleted immediately or within [7 DAYS] after termination.

We do not guarantee that terminated data can be recovered.

Certain billing, security, tax, fraud-prevention, and legal records may be retained as described in our Privacy Policy.

CONFIDENTIALITY

Each party may receive confidential business or technical information from the other party.

The receiving party must use reasonable care to protect confidential information and use it only for the purpose for which it was provided.

Confidential information does not include information that:

• Is publicly available without breach of these Terms

• Was already lawfully known

• Is independently developed

• Is received lawfully from another source

• Must be disclosed under a legal requirement

PRIVACY

Our collection and use of personal information are explained in our Privacy Policy.

By using the Services, you acknowledge our Privacy Policy.

You are responsible for ensuring that your own use of customer or user information complies with applicable privacy and data-protection laws.

WARRANTIES

Services are provided on an “as available” and “as is” basis to the maximum extent permitted by law.

Unless expressly stated in writing, we do not guarantee that:

• The Services will always be available

• The Services will be completely secure

• Every error will be corrected

• The Services will meet every customer requirement

• Data will never be lost

• Third-party software will always remain compatible

• A Service will be suitable for a particular business purpose

Nothing in these Terms excludes warranties or rights that cannot legally be excluded.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, MUSUVI LLC will not be liable for indirect, incidental, special, punitive, or consequential damages.

This includes losses involving:

• Revenue

• Profits

• Customers

• Business opportunities

• Reputation

• Data

• Content

• Software

• Service interruption

• Unauthorized account access

• Third-party claims

To the maximum extent permitted by law, MUSUVI LLC’s total liability relating to a Service will not exceed the amount you paid for that affected Service during the three months before the event that created the claim.

This limitation does not apply where liability cannot legally be limited.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless MUSUVI LLC, its owners, employees, contractors, affiliates, and service providers from claims, losses, costs, and expenses arising from:

• Your content

• Your use of the Services

• Your violation of these Terms

• Your violation of law

• Your violation of third-party rights

• Activity performed through your account

• Products or services you provide using our infrastructure

This section applies only to the extent permitted by law.

FORCE MAJEURE

MUSUVI LLC will not be responsible for delay or failure caused by events outside its reasonable control.

These events may include:

• Natural disasters

• War

• Terrorism

• Civil unrest

• Government restrictions

• Labour disputes

• Cyberattacks

• Internet outages

• Power failures

• Data-center failures

• Provider failures

• Epidemics

• Major network incidents

EXPORT AND SANCTIONS COMPLIANCE

You may not use the Services in violation of applicable export-control, trade-control, or economic-sanctions laws.

We may refuse, suspend, or terminate Services where required for legal compliance.

CHANGES TO THESE TERMS

We may update these Terms when reasonably necessary because of:

• Service changes

• Legal requirements

• Security concerns

• Payment requirements

• Industry practices

• Business operations

The updated Terms will be posted with a revised “Last Updated” date.

Material changes may also be communicated through email, account notification, or the customer dashboard.

Your continued use of the Services after the effective date of updated Terms means you accept the updated Terms.

GOVERNING LAW

These Terms are governed by the laws of the State of [REGISTERED STATE], United States, without regard to conflict-of-law rules.

Any legal claim relating to these Terms or the Services must be brought in a court with proper jurisdiction located in [COUNTY AND STATE], unless applicable law requires otherwise.

SEVERABILITY

If any part of these Terms is found invalid or unenforceable, the remaining sections will continue in effect.

NO WAIVER

Failure by MUSUVI LLC to enforce a provision does not waive our right to enforce it later.

ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our written permission.

MUSUVI LLC may assign these Terms as part of a merger, acquisition, restructuring, asset transfer, or business sale.

ENTIRE AGREEMENT

These Terms, the Privacy Policy, the Refund Policy, the Acceptable Use Policy, the selected Service plan, and any signed written agreement form the complete agreement between you and MUSUVI LLC regarding the Services.

If a signed written agreement conflicts with these Terms, the signed agreement will control for the relevant Service.

CONTACT INFORMATION

For billing questions, cancellation requests, legal notices, or support inquiries, contact:

MUSUVI LLC

Hostcloud360 is owned and operated by MUSUVI LLC.

Company Website:
musuvillc.com

Service Website:
hostcloud360.com

Email:
musuvillc@gmail.com

Legal Email:
musuvillc@gmail.com

Registered Address:
oviedo florida usa